Posted by Kim @ The Belgrave Sands Hotel & Spa on 25th June 2024 in Blogging | improving quality,better amenities,2:1 guest to staff ratio,best suppliers,locally sourced food,complimentary treats,why book?
Have you noticed that a lot of hotels are starting to cut back on the services they provide lately? Maybe bedrooms are not being serviced by the housekeeping team daily anymore, maybe tea and coffee is an extra after dinner now when it was always included in the past.
We completely understand why they are doing this, because we considered it ourselves. When all our costs were rapidly increasing, we were grasping at straws looking for ways to keep our costs and therefore our prices down, thinking of cuts to save £1 here and 50p there. We quickly realised that although this may be the answer for some hotels, this just is not the answer for us, every idea w...